Transportation Services
Coming soon! The Valley-Wide Ride is expanding to Monte Vista on September 14, 2020. Rides will be available for anyone for drop offs and pickups in the city of Monte Vista.
The Valley-Wide Ride
Friendly, familiar and free, The Valley-Wide Ride offers transportation for anyone in the Alamosa* area. We pick you up and take you where you need to go – your doctor’s appointment, your dental checkup, or even your weekly grocery trip.
*Transportation services are currently limited to pick-ups and drop-offs in Alamosa and Monte Vista, but we hope to soon expand to all of Valley-Wide’s service areas.
How does this work?
Call 1-833-350-1113 to arrange your pickup and destination with our Transportation team. Please give us at least 24 hours of notice so that we can be sure to get you to your destination on time.
Our driver will come to the pickup location you’ve provided, pick you up and take you to your destination. Your reservation will also include a pick-up from your destination and drop-off to your original location.
Rides are available on a reservation basis, and patient visits to healthcare appointments take precedence over all other ride types. As a result, rides may not be available for your preferred time or location if our reservations are filled with pickups for healthcare appointments.
It says free – but is it really free?
Yes! It’s really free. Valley-Wide Health Systems provides this service for the benefit of patients and community members who may not have a car or other access to a ride.
Do you have to be a Valley-Wide patient in order to get a ride?
Nope! This service is available to anyone in the Alamosa area. And, as soon as we can expand this program, it will also become available in other Valley-Wide service areas!
However, passengers must be 18 years of age or older to ride alone. Minors must be accompanied by a parent or legal guardian or they cannot ride.
Where can I go?
Because the Valley-Wide Ride is free, services are limited to “health and well-being” trips such as:
- Medical/Dental/Behavioral Health appointments
- Convenient Care/Hospital visits of non-emergent nature
- Prescription pick up
- Social Services (Anything related to Department of Human Services)
- Employment Services/Workforce Centers
- Court House/Legal Services
- Grocery Stores
- Libraries
- Gyms
- Laundromats
What hours does this transportation service run?
- To call and reserve a ride – Monday – Friday, 7 a.m. to 5 p.m.
- Ride pickups and drop-offs – Monday – Friday, 7 a.m. – 7 p.m.
What are you doing to clean and disinfect the Ride in between patients?
Each time the driver drops off a passenger, the interior of the car is completely wiped down with sanitizing wipes that are to kill off bacteria and viruses, including the COVID-19 Coronavirus. We require all drivers and passengers to wear a mask while inside the car. This is for the safety of both driver and passenger. If you don’t have a mask, please notify the call center when you make your appointment so that we can have a disposable mask available for you.
Terms and Conditions
The Valley-Wide Ride reserves the right to refuse service for any reason, including the health and safety of the driver. Passengers must observe the safety regulations of the state of Colorado while riding in a Valley-Wide vehicle; seatbelts must be worn at all times when the vehicle is moving. Smoking, vaping or consuming alcohol of any kind is not permitted inside the vehicle. Passengers under the age of 18 must be accompanied by a parent or guardian. Passengers must not distract the driver, cause the driver harm, or cause damage to the Valley-Wide vehicles. If you fail to comply with these terms, you may be denied future access to services.
